Insurance Services
Our Customer Service Centers are staffed with licensed insurance agents to assist you with policy changes, questions, or claims. Please have your policy number and, if you are a member, your membership number available when you call.
AAA Insurance Policy Holders
Customer Service
Hours: Monday - Saturday, 7:00 am - 9:00 pm EST
Phone: (800) 207-3618
Press 2 for Automobile
Press 3 for Homeowner
Claims
Hours: Monday - Saturday, 7:00 am - 9:00 pm EST
Phone: (800) 207-3618
Press 1 for Claims Service and follow automobile or homeowner claim prompts
Make a Payment on an Existing Policy
If you have either an auto or home insurance policy with AAA, you can renew your policy or make a payment online by visiting www.aaa4insurance.com. Click on Customers and Make a Payment online.
Policy Questions and Information
Need to know when your next bill is due or if your insurance company received your payment? Need Vehicle ID cards? E-mail your question to us. Be sure to include your policy number, name, and your daytime telephone number. (Please note that we can not bind, change, or cancel coverage based on information submitted through this web site.)
» E-mail AAA Insurance Customer Service
AAA Insurance Discounts
Did you know that you can save up to 10% by insuring both your home and auto with AAA? If you currently have only one policy through our agency, contact us to obtain a no-obligation quote on one of our other product offerings. Some of the other discounts available include multi-policy, multi-car, good student, defensive driving course, security credit (home), and anti-lock brakes.
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