Fundamental and enduring principles that guide our mission, operations and relationships.
Commitment to AAA Members/Customers
We exist for our members and will judge everything we do by how well it serves their needs. AAA services, programs and products will meet high standards of quality and will be continually reviewed to ensure maximum member benefit and fiscal viability. AAA services and products will be tested, proven practical and reliable, and offered only to add value to membership.
Commitment to AAA Associates
We are committed to instilling a culture, through a learning environment, which promotes new ideas, open communication, equal opportunities, risk-taking and teamwork. We will support and respect individuality, foster responsible decision-making, and provide a competitive compensation program.
Commitment to the Association
We are committed to membership growth and retention, to the federation structure, and to the autonomy of affiliated clubs. We will help shape the National Organization by exercising a leadership role. We will seek a balance between the uniformity needed to bind us together as Association while maintaining our member needs. Our goal is long-term success and viability, not short-term advantage. We will be diligent in assessing our business and policy decisions to be confident we are acting correctly.
Commitment to Community and Country
We will be a good corporate citizen, engaging in public service consistent with our mission, the needs of members, the communities we serve and the national interest. In pursuing public policy positions, AAA will remain objective and responsible, relying on our credibility, expertise and research in public policy formulation.
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