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AAA Quick Facts
About AAA
  • Founded in 1902, AAA is one of the world's largest membership organizations.
  • AAA is a not-for- profit, fully taxpaying federation of motor clubs serving more than 51 million members in the United States and Canada.
  • AAA provides convenient access to automotive, travel, financial and insurance products and services 24 hours a day, seven days a week through AAA Travel Centers and online at www.AAA.com.
  • We exist for our members and will judge everything we do by how well it serves their needs.
Today's Members
Today, 25 percent of all U.S. households have a AAA membership. Nearly 27 percent of all North American passenger vehicles belong to AAA members. AAA is the largest leisure travel organization in North America. Each year AAA clubs:
  • Dispatch emergency road service to nearly 29 million stranded motorists.
  • Respond to more than 5 million battery-related service calls, many of which result in battery replacement.
  • Assist members with vehicle repair through 7,800 AAA-approved service facilities.
  • Save members $1.192 billion at more than 66,000 lodgings, attractions, restaurants and retail locations through the AAA Show Your Card & Save® program.
  • Distribute 21 million TourBook® and CampBook® guides.
  • Distribute 31 million AAA maps.
  • Distribute 20 million TripTik® map routings, including 17 million generated online.
  • Book 2 million car rentals.
  • Generate $7.5 billion in insurance premiums.
  • Sell $3.6 billion in travel agency services.
  • Produce member publications with news about a wide range of automotive, travel, environmental and legislative issues plus special promotions for extra member savings and benefits.
  • Advocate for consumer rights and safety improvements at local, state, and national levels.
AAA Logo
The AAA brand image is one of the most recognized in the world. The familiar red oval has come to represent a "seal of approval" that members seek out for reliable, quality products and services. In 1997, AAA unveiled a contemporary update of its familiar logo with the announcement that the organization would now be officially known by its commonly used initials--AAA--in its public activities. The image enhancement reflects AAA's growth beyond automotive services to include travel, financial and insurance services.

AAA Western & Central New York
Founded:June 1900
Members:880,000
Service area:25 counties in Upstate New York, including the major markets of Buffalo, Rochester, and Syracuse.
AAA Travel Centers: 15
Corporate Headquarters:100 International Drive
Williamsville, NY 14221
(716) 633-9860
Employees: 750
President/CEO:H. Thomas Chestnut
New business lines:AAA Insurance, Easy Ride™, Car Care Plus®
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» AAA National News Room
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» AAA Foundation for Traffic Safety
Legislative Affairs
» AAA New York State Assoc.
» AAA NY State Policy Paper
» 2008 Legislative Agenda
» Legislative Action Center
Contact Us
Diana Dibble
Public Affairs Manager
Office: (315) 453-5904
Cell: (315) 345-3664

Shaun Seufert
Public Affairs Assistant
Office: (716) 929-3600
Cell: (585) 355-1700
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